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Frequently Asked Questions

Browse our products, add items to your cart, and proceed to checkout. Fill in your delivery details and choose a payment method (MTN MoMo, Orange Money, or Cash on Delivery).

We accept MTN Mobile Money, Orange Money, and Cash on Delivery. For Mobile Money payments, you'll receive a payment prompt on your phone to approve the transaction.

Delivery in Yaoundé typically takes 1-2 business days. For Douala and other cities, delivery takes 2-4 business days. You'll receive a WhatsApp or phone call to confirm your delivery.

Shipping fees vary by city: Yaoundé 1,500 XAF, Douala 2,000 XAF, and other cities 3,000 XAF. Free delivery in Yaoundé for orders above 25,000 XAF.

Yes, 100%. We source all our products directly from authorized distributors and trusted brands. Every product is genuine and quality-checked before shipping.

Yes! Use our Track Order page with your order number and phone number to see your order status in real-time.

No, you can checkout as a guest. Just provide your delivery details and phone number. You can create an account after purchase if you want to track orders and save your details.

Contact us immediately via WhatsApp or phone. We offer replacements for defective products within 48 hours of delivery.